Online retailing, part 2: Non-perishable food, loyal customers
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Clothing, books and electronics – but now also food: these are the results of a survey we recently conducted among … Read More

Online retailing, part 1: Cheese from the Internet
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Digitisation is affecting all markets – including food retailing? How high is consumer acceptance of online orders for fruit, vegetables … Read More

Dialego Roadtrip to the Shopping Lab
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Research projects are only as strong as they are lived. Therefore the Dialego team including the two office dogs Othello … Read More

Sharing instead of buying – How accepted are sharing services?
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How often do you need your evening wear? How often do you use a wallpapering table, wet vacuum cleaner or … Read More

Hanging around with Alexa in the Shopping Lab Aachen
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How digitalization can enliven the city centers of the future is the core of our public research project smartMarket² together … Read More

Digital shopping helpers
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Digitalization is taking place in all industries. E-commerce, i.e. online shopping, was one of the first “disciplines” and has fundamentally … Read More

Trusted brands: Volkswagen, Sparkasse, Aspirin – Most Trusted Brands 2018
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Recently, for the annual”Most Trusted Brands” study, we again asked more than 4,000 Germans which brand they trust most. What … Read More

Kissing innovations
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Success factors for new products? We have been testing innovations for 18 years. Very early on, meta-analyses revealed that a … Read More

Virtual Reality – for 20 years
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What? So early? Maybe you’re wondering if that can be. Virtual Reality, the topic that has become visible everywhere for … Read More

Returns of Online Orders
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Nowadays, consumers order many items online. The rate of return however, differs greatly depending on the individual items. Find out … Read More

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